Privacy Policy
Stylish Emporium – Privacy Policy
Last updated: [17/03/2026]
Stylish Emporium (“we”, “us”, “our”) is committed to protecting the privacy, confidentiality, and security of our clients’ personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our boutique, website, or services. By accessing our website or purchasing from us, you consent to the practices described below.
1. Information We Collect
We collect personal information necessary to provide our services, including:
1.1 Personal Identification
• Full name
• Contact details (email address, phone number)
• Delivery or billing address
1.2 Order & Transaction Information
• Purchase history
• Payment confirmations (we do not store card details)
• Custom order specifications and measurements
1.3 Website & Digital Data
• IP address
• Device information
• Browsing behaviour on our website
• Cookies and analytics data
1.4 Optional Information
• Social media interactions
• Customer service enquiries
• Feedback or reviews
2. How We Use Your Information
We use your information to provide a seamless, personalised, and secure shopping experience. This includes:
• Processing and fulfilling orders
• Communicating updates regarding orders, fittings, or deliveries
• Managing customer accounts and purchase history
• Improving our website, services, and product offerings
• Responding to enquiries and providing customer support
• Sending marketing communications (only with your consent)
• Complying with legal and regulatory obligations
We do not sell, rent, or trade your personal information.
3. Legal Basis for Processing (POPIA Compliance)
We process personal information under the following lawful grounds:
• Consent: When you voluntarily provide information or opt into marketing.
• Contractual necessity: To fulfil orders and provide services.
• Legitimate interest: To improve our operations, prevent fraud, and enhance customer experience.
• Legal obligation: When required by South African law.
4. Sharing Your Information
We may share your information only when necessary and only with trusted third parties, such as:
• Courier and delivery partners
• Payment processors
• IT and website service providers
• Legal or regulatory authorities (when required)
All third parties are required to maintain confidentiality and comply with data protection laws.
5. Data Storage & Security
We implement industry‑standard security measures to protect your information from loss, misuse, or unauthorised access. These include:
• Secure servers
• Encrypted communication channels
• Restricted internal access
• Regular system monitoring
While we take every reasonable precaution, no digital transmission is completely secure. You acknowledge that you provide information at your own risk.
6. Data Retention
We retain personal information only for as long as necessary to:
• Complete transactions
• Provide customer support
• Meet legal and accounting requirements
• Maintain accurate business records
Once no longer required, data is securely deleted
7. Your Rights
Under South African privacy law (POPIA), you have the right to:
• Access your personal information
• Request corrections or updates
• Withdraw consent for marketing
• Request deletion of your data (where legally permissible)
• Object to certain types of processing
To exercise these rights, contact us at:
[Info@stylishemporium.co.za]
8. Cookies & Website Tracking
Our website uses cookies and analytics tools to enhance user experience. Cookies help us:
• Understand website traffic
• Improve navigation and performance
• Personalise content
You may disable cookies in your browser settings, but some features may not function optimally.
9. Marketing Communications
We may send promotional messages, updates, or announcements only if you have opted in.
You may unsubscribe at any time using the link provided in our emails or by contacting us directly.
10. Third‑Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third‑party websites. We encourage you to review their policies before sharing personal information.
11. Children’s Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the updated policy.
13. Contact Information
For questions, concerns, or privacy requests, please contact:
Stylish Emporium
Email: [Info@stylishemporium.co.za]
Phone: [064 903 3589]
Address: [Shop 7&8, The Shepherds Market, 339 Jan Smuts Avenue, Craighall Park, 2196]
